A Division of 1497202 Alberta Ltd.
Proudly Canadian Since 2005
We are shipping orders Tuesday through Thursday. If you have an urgent request, please give us a call and we'll do our best to accommodate.
Canada Post is not guaranteeing delivery times so shipping time frames have been extended to what's listed on our shipping page. If you require an urgent shipment, please either add a Comment to your order or call our office at 1-877-335-8904.
E-Reward points is a free membership benefit that was launched November 9, 2016 as an added value for our members. Once you join, you will be able to earn points on every in-stock purchase you make at E-Patches & Crests. By saving up your points you can redeem them to get money off your future purchases. Become a member and start earning points today.
We like to keep it simple, so for each dollar you spend you will earn one point.
|Number of Points||Money (CAD) Earned|
* Minimum points required for redemption.
Just sign up as a member and you're done! If you're already a member then you will automatically receive E-Reward points.
Once you join, you will be able to earn points on every in-stock purchase you make on E-Patches & Crests. By saving up your points you can redeem them to get money off your future purchases. Your points are calculated based on your subtotal before taxes and shipping.
Yes. E-Reward points is just one of the many benefits of being an E-Patches & Crests member. If you are not already a member, you can sign up here.
Anyone can as long as you are an E-Patches & Crests member. We're proud to say that our customers are located all around the world, so whether you are from Canada, U.S., U.K., Australia, or anywhere else you can join E-Reward points.
No, it's 100% free! By becoming an E-Patches & Crests member you automatically are enrolled for E-Reward points.
Yes, as long as you create the account with your personal name you can put any company or organization you're affiliated with into the company name field.
To earn points all you have to do is complete an in-stock purchase with us and watch your point total grow every time you shop. We like to keep things simple so for every dollar you spend you earn one point.
No, they do not. There's nothing more annoying than saving up your points only to have a company tell you that they have expired. We will never do that.
Once you earn enough points for a redemption, the option to redeem your points will appear in the checkout. Simply select the redemption amount and apply it to your order.
Go to the Members Area. Your points total will be listed once you are logged in.
You can redeem your points for any in-stock purchase as long as the points don't exceed the balance. Purchases redeemed by points are non-refundable. Our custom patch orders are exempt from any point redemption.
If you are missing points from your transaction, please contact us and we will sort it out right away.
If you forget to sign into your member's account, you can still redeem your points as long as it's within 1 week of the transaction date and you are able to produce the receipt. Phone our office and we will link your order to your member account so you can get your points. Please remember, it is always best to log into your member account before placing a purchase.
No. The reward points are not transferable from one member account to another.
Your reward points total will update immediately after your payment has been confirmed. You can see your points balance in your member's account. See question #11 for more details on how to see your E-Reward points balance.
Your points are earned after you complete your payment, so you will not be able to use those points until future purchases.
Yes. Your point total balance will be reduced by the number of points earned for the purchase of the item you are returning.
Yes! Your member account can be reactivated and the points total you had at the time of deletion will come back as well.
No. Our custom orders are not applicable for point redemption.
The minimum amount of points you can redeem on one purchase is 500 pts and there is no maximum limit as long as the points don't exceed the order total.
The points belong to the person who originally registered the account. If you give someone else access to your account, you remain responsible for that person's access and/or use of your account.
Should you have questions or concerns about E-Reward points, we would be happy to respond to your enquiries.